Courses

GRADUATE CERTIFICATE PROGRAMS ON HEALTH CARE QUALITY ACCREDITATION AND PATIENT SAFETY

The main challenge of healthcare quality resides in the fundamental principle of reducing the number of errors and continually improving performance. For the last two decades, the quality of healthcare services has been constantly changing for the better. Moreover, in today’s highly competitive and changing world, an organization’s survival and success does depend on vigilant planning and preparation for the future. As such, most of healthcare organizations worldwide are organizing their systems as to be more competitive and more cost effective based on the constituents of quality systems. Within this context health care professionals need to improve their knowledge and skills

In collaboration with The American Institute for Healthcare Quality (AIHQ),the Society of Healthcare Academicians invites abstract proposals for paper and poster presentations for the Fifth Annual International Conference on Healthcare Quality, Patient Safety and Accreditation. This is being planned for Antalya, Turkey from 18-21 April 2012 They are also planning to organize some short courses before this international congress, between the dates April 17-18

The aims of these certificate programs are to help develop professional skills, teaching, or research skills at all levels. The courses are taught by university professors who are experienced in their fields and who provide the benefit of their experience to course participants. These courses will also assist the participants in understanding, developing and implementing quality, accreditation in health care and related issues and prepare the participants for future professional challenges.

Short Courses, which will cover topics falling under the broad umbrella of quality in health care and accreditations to be delivered by AGI Consulting (http://www.agiconsultingllc.com and http://www.agiconsultingturkey.com) and Society of Health Care Academicians and will be certified by the American Institute for Health Care Quality (http://www.aihq.us).

Who Will Benefit From This Course?

These courses will be beneficial for the people who are likely to become line managers. It is also suitable for those who are already in post, but have had little or no formal training and limited work experience. In addition, individuals in health care systems that have responsibility and/or accountability for quality improvement, patient safety and risk management. This included;

· Hospital Administrators
· Medical Directors
· Nursing Directors
· Quality Managers
· Clinical Department Chiefs
· General Managers
· Business Planning Managers
· Strategy Managers
· Strategic Development Managers
· Performance Analysts
· Financial Planners/Analysts/Controllers
· Strategic Planning Directors
· Operations Managers/Department Directors

Course attendance will be limited to the maximum and may be cancelled (in consultation between the sponsor and the lead instructor) if the minimum enrollment is not achieved.

Format
Our short courses are certificate courses. All participants who successfully complete the programme will be awarded a certificate issued by AGI Consulting and Society of Health care Academicians to be used for further qualification in quality in health care and accreditation.
If the participants would like to be certified by American Institute for Health Care Quality, they can get a certificate from them as well. (That costs extra $500 per participant per course.)

Course Length
Participants will have 1-3 days of classroom-based training including group presentations and case studies

Teaching methods
Teaching methods comprise lectures, seminars and practical course learning sessions in small groups.

Topics :
Two courses will be opened for this period, between the dates April 17-18

1- JCI ACCREDIDATION SYSTEM (2011, 4RD VERSION) and Ministry of Health (MoH), Turkey Quality Standards and Hospital Scoring System

During this course the participants will understand;

· What are JCI accreditation system and MoH, Turkey Quality Standards and why we need them?
· Benefit of JCI Accreditation Systems and MoH standards
· What is purpose of JCI and MoH standards?
· Standards and measurable elements of JCI and MoH standards

MoH standards developed for each department and JCI standards

· International Patient safety Goals
· Section I: Patient-Centered Standards

o Access to Care and Continuity of Care
o Patient and Family Rights
o Assessment of Patients
o Care of Patients
o Anesthesia and Surgical Care
o Medication Management and Use
o Patient and Family Education

Section II: Health Care Organization Management Standards

o Quality Improvement and Patient Safety
o Prevention and Control of Infections
o Governance, Leadership, and Direction
o Facility Management and Safety
o Staff Qualifications and Education
o Management of Communication and Information

2- GRADUATE CERTIFICATE PROGRAM IN PATIENT SAFETY AND RISK MANAGEMENT IN HEALTHCARE QUALITY

This course will assist the participants in understanding, developing and implementing an effective patient safety and risk management program and prepare them for future professional challenges.

Objectives:

To understand the patient safety and risk management and programs
To develop a Performance Improvement/patient safety and risk management plan
To evaluate patient safety and risk management programs
To understand general risk management techniques, standards of health care risk management administration,
And methods for integrating patient safety and enterprise risk management into a comprehensive risk management program.
The outlines of the course program are as follows;

· An overview on Patient Safety Issues Health Care Standards and Risk Management
· Introduction to Risk Management
· Purpose of the Risk Management
· System Linking Risk Management With Quality Improvement

o Patient care related risks Error Management
o Incidence Report
o Medical Error and Adverse Occurrence
o Occurrence Variance Reporting
o How to avoid common problems
· Specific activities of Risk Management
o Documentation and Medical Record
o Effective Risk Management

Ethical and Regulatory Issues
Informed Consent

o Credentialing
o Elements of Negligence, Liability, Malpractice and Management

Claims

Claims Management
Medical Malpractice

· Effective Risk Management program

o Environment Safety
o Employee Health
o Risk Management and Infection Control

· Method for identifying Risk Exposure at Hospital and Ambulatory Care Center

o Risk Assessment
o How to identify risk
o Risk Ranking, Risk Analysis
o Risk Identification
o Designing and effective risk Matrix, Risk Matrix case study
o Risk Analysis
o Risk Treatment

· Risk Control technique to Reduce Patient Error and Increase Patient Safety

o Tools and techniques: Root-Cause Analysis
o Tools and Techniques:

Failure Mode Effect Analysis (FMEA)
Root Cause Analysis (RCA) and (FMEA) Case studies
Components of a Risk Management Plan

Best Regards,

Course Organization Committee

6th International Health Quality, Accreditation and Patient Security Congress,
Educational Courses

18th-21th April 2011, Letoonia Golf Resorts Hotels, Belek, Antalya-TURKEY
www.qps-antalya.org

COURSE PARTICIPATION FORM

Name:
Last Name: Profession:
Organization Name: Address: City/State:
Mobile Phone:
Fax: E-mail:
Companion Last Name: Age:

COURSES
Course (1) ( )
Private Service Quality Standards and JCI 2011 Version Accreditation System
16th -18th April 2012
16th April Registration and Settling
17th April 09.00 - 17.00
18th April 09.00 - 11.00 Course Ends
Course (2) ( ) Patient Security in Health Services ve Risk Management Application Courses
16th -18 th April 2012 16thApril Registration and Settling
17th April 09.00 - 17.00
18thApril 09.00 - 11.00 Course Ends

PARTICIPATION FEES

1 st Options

Education Fee 250 $ S.A.D Certificate will be provided
Participation with Accomodation 2 Nights Accomodation
Room for single person :
Room for 2 people :
Room for 3 people : 300 EURO
225 EURO Per Person
175 EURO Per Person
· The prices above is for 2 nights package including Registration, Accomodation and Education fee
· The package includes breakfast, lunch and diner
· The package also includes printed materials for course education
· For registration, the participant should fill out the application form, maket he payment and send the bank receipt to World Congress Tourism company.
· The courses will only take place with the partcipation of minimum 15 people.
· VAT is included in the fees
Partcipation with AIQH Certificate 300 $ The participant is subject to an examination

2 nd Option

Education Fee 300 $ S.A.D Certificate will be provided
Participation without Accomodation · Includes coffee and tea breaks, breakfast, lunch and dinner
· The package includes printed materials for course education
· For registration, the participant should fill out the application form, maket he payment and send the bank receipt to World Congress Tourism company.
· The courses will only take place with the partcipation of minimum 15 people.
· VAT is included in the fees
Partcipation with AIQH Certificate 300 $ The participant is subject to an examination

BANK INFORMATION

ACCOUNT NAME          : DÜNYA BÄ°LÄ°M. ARAÅž. YAY. PRJ. TUR. KONGRE ORG. LTD.  CO 
BANK NAME                : T.C. GARANTÄ° BANKASI
BRANCH NAME/CODE  : KÜÇÜKESAT (732)
ACCOUNT NUMBER      : 6299332 (TL)        IBAN NO: TR60 0006 2000 7320 0006 2993 32
                                      9093414 (EURO)   IBAN NO: TR44 0006 2000 7320 0009 0934 14
                                      9093415 ($)           IBAN NO: TR17 0006 2000 7320 0009 0934 15

DÜNYA BÄ°LÄ°MSEL ARAÅžTIRMA YAY. PROJELENDÄ°RME TURÄ°ZM KONGRE ORG.SAN. CO.

Address: Kennedy St..25/3 Kavaklıdere/ANKARA-TURKEY
Phone:+90.467 14 24 - 419 86 50– 419 86 73 Fax: +90.419 86 49

Congress Secretary: Müzeyyen BAYDOÄžRUL
muzeyyen@dunyacongress.com
info@dunyacongress.com
Registration Responsible : Arife Güleç
kayit@dunyacongress.com
bilgi@dunyacongress.com